We are proud to present an exceptional opportunity for a results-driven Business Development Executive to join a leading UK-based IT Support and Cyber Security company headquartered in King’s Lynn. Recognised as one of the UK’s top providers in their field, our client is renowned for delivering seamless, client-focused IT solutions underpinned by strong values and a passion for excellence. With a mission to make a genuine difference to their clients, they’ve built a reputation for outstanding service and long-term partnerships.

What sets them apart? A culture that champions teamwork, collaboration and customer experience. Their belief is simple but powerful: “We believe that a teamwork environment fosters friendship, loyalty, cooperation, and the ability to create the strongest of teams.”

Main Responsibilities for IT Business Development Executive:

• Support the Business Management in managing relationships with current and prospective clients
• Work closely within the sales team to identify, engage, and convert new business opportunities, while nurturing and expanding relationships with existing clients
• Proactively drive lead generation and sales, constantly seeking new avenues to grow the client base
• Negotiate commercial terms and successfully close deals to meet or exceed targets
• Prepare and present compelling proposals and tenders that align with client needs
• Translate business ideas and strategies into concrete actions to keep the company one step ahead in a competitive market
• Maintain accurate and up-to-date reporting on business activities, including customer engagement and product interest
• Manage a dynamic sales pipeline, ensuring all opportunities are tracked and progressed efficiently
• Act as the primary point of contact for clients throughout the sales and onboarding process, ensuring a smooth transition from sale to implementation
• Coordinate with internal teams (project delivery, and support) to ensure seamless rollout and client satisfaction

About the successful IT Business Development Executive:

• Minimum of 3 years' experience in B2B sales, ideally within the IT or technology sector
• Self-motivated and ambitious, with a strong drive to achieve and exceed targets
• A confident networker with the ability to build strong relationships and engage effectively with stakeholders at all levels
• Exceptional written and verbal communication skills
• Comfortable working independently while also being an enthusiastic team player
• Strong time management skills with the ability to prioritise, multi-task, and perform well under pressure

What we offer in return to the successful IT Business Development Executive:

• Monday-Friday 
• Uncapped bonus
• Salary £28,000-£32,000 per annum
• Private medical insurance, pension, holiday + bank holidays 
• Awesome company to work for!

If you are passionate about business development and eager to be part of a fantastic, forward-thinking team, we’d love to hear from you. Don’t hesitate to get in touch for more details, this could be the opportunity that defines your career!

Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.

An exceptional opportunity arisen for a Head of Projects to join national IT Support company based in Kings Lynn. Our client is UK’s leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients.

Over the years they have built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team '’ we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams!’’

As Head of Projects, you will be responsible for managing a portfolio of IT projects, driving operational excellence, and ensuring successful execution within scope, budget, and timelines. The ideal candidate will have a strong background in project management within the MSP space, excellent leadership skills, and a passion for technology-driven solutions.

Main responsibilities for the success Head of Projects:

• Oversee the end-to-end delivery of IT projects, ensuring alignment with client needs and business objectives.
• Lead, mentor, and develop the project management team, fostering a high-performance culture.
• Implement best practices and frameworks (e.g., PRINCE2, Agile, ITIL) to optimise project execution.
• Collaborate with internal teams (technical engineers, service desk, sales) and external stakeholders to ensure seamless project delivery.
• Drive continuous improvement in project governance, risk management, and reporting processes.
• Manage budgets, resources, and timelines effectively to meet business and client expectations.
• Act as a strategic advisor to clients, providing insights on IT solutions and project roadmaps

Main requirements for the successful Head of Projects:

• Proven experience in a senior project management role within an MSP or IT services company.
• Strong leadership and team management skills, with a track record of delivering complex IT projects.
• Expertise in project management methodologies (PMP, PRINCE2, Agile, etc.).
• Excellent stakeholder management and communication skills.
• Strong financial and commercial acumen, with experience in budget management.
• Technical understanding of IT infrastructure, cloud computing, and cybersecurity solutions is a plus.

What we offer in return to the successful Head of Projects:

• Opportunity to lead and shape the project management function in a growing MSP.
• Monday-Friday- (hybrid working)
• Salary negotiable depending on the experience
• 25 Days Annual Leave per year plus bank holidays.
• Company events and many more!

If you are a passionate about the IT and Cyber Security and want to be part of fantastic team, please do not hesitate to contact us for more details!

Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.

We have a truly rare opportunity for a Business Development Executive to join one of the UK’s and Europe’s leading IT channel and distribution providers. Our client believes that being part of a dynamic and forward-thinking community is key to the learning, growth, and success of any business. They don’t just provide tools to help businesses thrive, they offer access to a network of like-minded ITSP’s, fostering strong partnerships and idea- sharing to drive innovation forward. 

With the support of a dedicated team ensuring seamless technology operations, you’ll be joining a company that empowers its partners and helps them transform their businesses.

Main responsibilities for the New Business Development Executive:

As a New Business Development Executive,  you will be responsible for driving revenue growth by in identifying, pursuing, and securing new revenue opportunities, ensuring the company sustains growth and financial health.

• Drive growth and expand the trading business through proactive customer acquisition.
• Own the full sales cycle, from lead generation to order processing, delivering a seamless client experience.
• Build and nurture strong relationships with prospects and partners, creating lasting, valuable connections.
• Identify and leverage new business opportunities, deepening partnerships and ensuring long-term partner satisfaction.
• Develop and manage key accounts to drive consistent growth and align with strategic business goals.
• Organise and attend online and on-site meetings and events with prospects, new partners, and existing partners to foster collaboration and uncover new opportunities.
• Align business development activities with the company’s strategic vision, ensuring cross-departmental synergy and contributing to overall success.
• Meet business performance targets by balancing short-term goals with long-term strategies, implementing management systems to reduce dependency on individuals.
• Comply with company policies and adhere to Health and Safety regulations to maintain a safe and efficient working environment.

Main Requirements for the successful New Business Development Executive:

• Minimum of 5 year’s previous experience in product phone sales and IT distribution, with a proven track record of success.
• A strong interest in IT and a passion for continuous learning and personal development.
• Persistence and self-motivation to consistently achieve both individual and team goals.
• A high level of flexibility and adaptability, thriving in dynamic environments.
• Exceptional communication skills, with the ability to work effectively under pressure and collaborate within a team.
• Ability to work independently with minimal supervision and thrive in a fast-paced, dynamic environment. 
• Consistently demonstrate a positive attitude in approaching challenging situations.
• Outgoing and confident personality with friendly manner and good sense of humour.

What we offer in return to the successful New Business Development Executive:

• Monday to Friday
• Remote Role- Genuine job flexibility thanks to our concept of “work anytime, anywhere”
• Salary £35,000- £40,000 per annum
• Attractive remuneration plus commission
• A varied position within a motivated team with ambitious growth goals
• Full onboarding support and ongoing mentoring
• Flat hierarchies with programmes such as “CEO 1:1”
• 30 days holiday, plus bank holidays/ Pension

This is more than just a job, it’s a career with one of the top companies in the UK, where you will have the tools, support, and opportunities to shape your future. If you are ambitious, enjoy building relationships, and are looking for a role where your efforts translate into real results, this could be the perfect fit for you.

Ready to take your career to the next level? Apply now!

Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy. 

We have an exciting opportunity for a skilled and motivated IT Support Engineer to join a leading international company with operations in the United Kingdom and Europe. Our client specialises in proactive, secure, and highly efficient IT support, cybersecurity, and cloud management services, providing cutting-edge solutions to businesses worldwide.

We are looking for candidates with strong technical expertise who are eager to contribute their skills and grow within a dynamic environment. This role is perfect for professionals seeking to take on new challenges, expand their responsibilities, and advance their careers in the industry.

Main Responsibilities for the successful IT Support Engineer:

As an IT Support Engineer, your role will involve a mix of client projects, service desk escalations, and on-site installations. This position requires strong technical expertise and a willingness to travel as needed.

• Build and maintain strong client relationships by providing exceptional customer service and proactive support.
• Travel to client sites for support and installation projects, ensuring seamless service delivery.
• Deliver first and second-line IT support to end-users, troubleshooting hardware, software, and network-related issues.
• Assist users with IT-related queries, ensuring they can work efficiently with business applications and systems.
• Diagnose and repair hardware issues while providing comprehensive user support for office applications, including MS Office, Windows 10/11/server, iPhones/iPads, and corporate mobile devices/smartphones
• Assist with network troubleshooting, including Wi-Fi, LAN, and VPN connectivity issues.
• Assist with user issues in cloud-based systems and environments such as Azure or internal applications.  
• Efficiently respond to Helpdesk Support requests through phone, text, tickets, and chat, ensuring prompt assistance.
• Troubleshoot and resolve support tickets within agreed SLA timelines, maintaining high service standards.
• Provide both remote and on-site support as required.

Main requirements for the successful IT Support Engineer:

• Higher Diploma/Certification (Office365, Azure, A+, Network+, Security+) is desirable, but not necessary if you know your stuff!
• Min 2 years plus experience within the I.T support industry.
• Great customer service skills and ability to build working relationships with clients.
• Demonstrated ability to quickly grasp and evaluate new systems/products.
• Experience in working in a high pressurised environment and ability to multitask.
• Excellent understanding of a ServiceDesk atmosphere.
• Ability to communicate technical information to non-technical people.
• Results focused, competitive drive and ability to work under pressure.
• Excellent analytical and problem-solving skills.
• Previous experience working in an MSP (an advantage).
• Clean/full driving license is essential.

What we offer to the successful IT Support Engineer:

• Salary 30,000 per annum + Company bonus
• Monday to Friday working from Home.
• Unrivalled career development prospects and opportunity to progress.
• Education Reimbursement.
• Employee mentoring programme.
• Pension/ and Holiday/ insurance cover.
• Company Events.

If you're a tech-savvy professional eager to grow and be part of a fantastic team, this role is perfect for you! Feel free to reach out to us for more details

Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy. 

We have an exciting opportunity for a skilled and motivated IT Support Engineer to join a leading international company with operations in the United Kingdom and Europe. Our client specialises in proactive, secure, and highly efficient IT support, cybersecurity, and cloud management services, providing cutting-edge solutions to businesses worldwide.

We are looking for candidates with strong technical expertise who are eager to contribute their skills and grow within a dynamic environment. This role is perfect for professionals seeking to take on new challenges, expand their responsibilities, and advance their careers in the industry.

Main Responsibilities for the successful IT Support Engineer:

As an IT Support Engineer, your role will involve a mix of client projects, service desk escalations, and on-site installations. This position requires strong technical expertise and a willingness to travel as needed.

• Build and maintain strong client relationships by providing exceptional customer service and proactive support.
• Travel to client sites for support and installation projects, ensuring seamless service delivery.
• Deliver first and second-line IT support to end-users, troubleshooting hardware, software, and network-related issues.
• Assist users with IT-related queries, ensuring they can work efficiently with business applications and systems.
• Diagnose and repair hardware issues while providing comprehensive user support for office applications, including MS Office, Windows 10/11/server, iPhones/iPads, and corporate mobile devices/smartphones
• Assist with network troubleshooting, including Wi-Fi, LAN, and VPN connectivity issues.
• Assist with user issues in cloud-based systems and environments such as Azure or internal applications.  
• Efficiently respond to Helpdesk Support requests through phone, text, tickets, and chat, ensuring prompt assistance.
• Troubleshoot and resolve support tickets within agreed SLA timelines, maintaining high service standards.
• Provide both remote and on-site support as required.

Main requirements for the successful IT Support Engineer:

• Higher Diploma/Certification (Office365, Azure, A+, Network+, Security+) is desirable, but not necessary if you know your stuff!
• Min 2 years plus experience within the I.T support industry.
• Great customer service skills and ability to build working relationships with clients.
• Demonstrated ability to quickly grasp and evaluate new systems/products.
• Experience in working in a high pressurised environment and ability to multitask.
• Excellent understanding of a ServiceDesk atmosphere.
• Ability to communicate technical information to non-technical people.
• Results focused, competitive drive and ability to work under pressure.
• Excellent analytical and problem-solving skills.
• Previous experience working in an MSP (an advantage).
• Clean/full driving license is essential.

What we offer to the successful IT Support Engineer:

• Salary 30,000 per annum + Company bonus
• Monday to Friday working from Home.
• Unrivalled career development prospects and opportunity to progress.
• Education Reimbursement.
• Employee mentoring programme.
• Pension/ and Holiday/ insurance cover.
• Company Events.

If you're a tech-savvy professional eager to grow and be part of a fantastic team, this role is perfect for you! Feel free to reach out to us for more details

Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy. 

We have an exciting opportunity for a skilled and motivated IT Support Engineer to join a leading international company with operations in the United Kingdom and Europe. Our client specialises in proactive, secure, and highly efficient IT support, cybersecurity, and cloud management services, providing cutting-edge solutions to businesses worldwide.

We are looking for candidates with strong technical expertise who are eager to contribute their skills and grow within a dynamic environment. This role is perfect for professionals seeking to take on new challenges, expand their responsibilities, and advance their careers in the industry.

Main Responsibilities for the successful IT Support Engineer:

As an IT Support Engineer, your role will involve a mix of client projects, service desk escalations, and on-site installations. This position requires strong technical expertise and a willingness to travel as needed.

• Build and maintain strong client relationships by providing exceptional customer service and proactive support.
• Travel to client sites for support and installation projects, ensuring seamless service delivery.
• Deliver first and second-line IT support to end-users, troubleshooting hardware, software, and network-related issues.
• Assist users with IT-related queries, ensuring they can work efficiently with business applications and systems.
• Diagnose and repair hardware issues while providing comprehensive user support for office applications, including MS Office, Windows 10/11/server, iPhones/iPads, and corporate mobile devices/smartphones
• Assist with network troubleshooting, including Wi-Fi, LAN, and VPN connectivity issues.
• Assist with user issues in cloud-based systems and environments such as Azure or internal applications.  
• Efficiently respond to Helpdesk Support requests through phone, text, tickets, and chat, ensuring prompt assistance.
• Troubleshoot and resolve support tickets within agreed SLA timelines, maintaining high service standards.
• Provide both remote and on-site support as required.

Main requirements for the successful IT Support Engineer:

• Higher Diploma/Certification (Office365, Azure, A+, Network+, Security+) is desirable, but not necessary if you know your stuff!
• Min 2 years plus experience within the I.T support industry.
• Great customer service skills and ability to build working relationships with clients.
• Demonstrated ability to quickly grasp and evaluate new systems/products.
• Experience in working in a high pressurised environment and ability to multitask.
• Excellent understanding of a ServiceDesk atmosphere.
• Ability to communicate technical information to non-technical people.
• Results focused, competitive drive and ability to work under pressure.
• Excellent analytical and problem-solving skills.
• Previous experience working in an MSP (an advantage).
• Clean/full driving license is essential.

What we offer to the successful IT Support Engineer:

• Salary 30,000 per annum + Company bonus
• Monday to Friday working from Home.
• Unrivalled career development prospects and opportunity to progress.
• Education Reimbursement.
• Employee mentoring programme.
• Pension/ and Holiday/ insurance cover.
• Company Events.

If you're a tech-savvy professional eager to grow and be part of a fantastic team, this role is perfect for you! Feel free to reach out to us for more details

Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.